All iXCC® products are offered with a 2-year manufacturer's warranty. The warranty period for the product extends to 2 YEARS from the date of purchase, unless otherwise stated. Warranty claims must be made directly to iXCC. We will take care of all quality related issues with a replacement including any return shipping costs. Your Amazon Order ID will be needed before the warranty claim will be accepted.HOW TO CLAIM WARRANTY:
We do our best to handle all warranty claims within 24-hours. In most cases, you'll receive a reply much sooner. If you wish to make a claim, please provide us with the following information in the message field using the Amazon Buyer-Seller Messaging System, or email us at firstname.lastname@example.org:
Phone: 1-800-488-2051 (US)
Mon-Fri 9:00am-5:00pm (PST)
*Limited email support is available outside of our normal business hours.